35bmw Casino Privacy Policy

1. Introduction

1.1   35bmw operates an online casino and sports betting platform accessible at 35bmw.vip. In delivering these services, 35bmw necessarily collects and processes personal data about registered players and website visitors. This Policy describes in detail what data is collected, why it is collected, how it is used, with whom it may be shared, how long it is retained, and what rights you have in relation to your data.

1.2   By registering an account on 35bmw, depositing funds, or otherwise using the 35bmw platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must refrain from using the 35bmw platform.

1.3   This Policy should be read in conjunction with the 35bmw Terms and Conditions available at 35bmw.vip/terms-conditions. In the event of any conflict between this Policy and the Terms and Conditions on a data privacy matter, this Policy shall prevail.

2. Data Controller

2.1   For the purposes of the Data Privacy Act of 2012 and this Policy, the personal information controller responsible for your data is 35bmw.vip ("35bmw"). 35bmw determines the purposes and means of processing personal data collected through the 35bmw platform.

2.2   35bmw has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable data privacy law. Contact details for the DPO are provided in Section 15 of this Policy.

2.3   Third-party game providers, payment processors, and other service providers engaged by 35bmw act as personal information processors in respect of data shared with them. 35bmw ensures that appropriate data processing agreements are in place with all such third parties.

3. Personal Data We Collect

3.1 Registration & Identity Data

When you create a 35bmw account, we collect the following personal information:

• Full legal name (as it appears on your government-issued identification);
• Date of birth (to verify that you meet the minimum age requirement of 21 years);
• Philippine mobile number (used for account authentication and OTP verification);
• Email address;
• Residential address;
• Government-issued identification document details (e.g., PhilSys ID number, passport number, driver's license number, UMID);
• Selfie or photograph where required for enhanced identity verification.

3.2 Financial Data

In connection with deposits and withdrawals, 35bmw collects:

• GCash or Maya account number or registered mobile number;
• Bank account details (account name, account number, bank name) where applicable;
• Transaction reference numbers and timestamps;
• Deposit and withdrawal history.

3.3 Usage & Technical Data

35bmw automatically collects technical and usage data when you access the platform, including:

• IP address and approximate geographic location;
• Device type, operating system, and browser or application version;
• Session timestamps, login history, and duration of gameplay sessions;
• Games played, wagers placed, and game outcomes;
• Pages visited and features accessed on the 35bmw platform.

3.4 Communications Data

When you contact 35bmw support via live chat, email, or other channels, we retain records of your communications, including the content of your messages, resolution notes, and the timestamp of each interaction.

4. How We Collect Personal Data

4.1   Directly from you — through account registration forms, identity verification submissions, payment transactions, support communications, and promotional opt-ins.

4.2   Automatically — through cookies, web beacons, server logs, and similar tracking technologies when you access the 35bmw website or use the platform. See Section 10 for details on cookies.

4.3   From third parties — including identity verification services, payment processors (GCash, Maya, BPI, BDO, Metrobank), fraud detection providers, and regulatory authorities where legally required.

5. Purposes of Processing

35bmw processes your personal data for the following specific, declared, and legitimate purposes:

• Account administration: Creating, maintaining, and managing your 35bmw player account;
• Identity and age verification: Confirming that you are who you claim to be and that you meet the 21-year minimum age requirement;
• Payment processing: Processing deposits and withdrawals via GCash, Maya, BPI, BDO, Metrobank, and other supported payment channels;
• Fraud and money laundering prevention: Detecting, investigating, and preventing fraudulent activity, chargebacks, money laundering, and other prohibited conduct;
• Regulatory compliance: Complying with obligations under the Data Privacy Act of 2012, anti-money laundering legislation, and directives from the Anti-Money Laundering Council (AMLC) and other Philippine regulatory authorities;
• Customer support: Responding to inquiries, resolving disputes, and maintaining records of support interactions;
• Platform improvement: Analysing aggregated usage data to improve platform performance, game selection, and user experience;
• Responsible gaming: Monitoring play patterns to identify potential problem gambling behaviours and enforcing self-exclusion agreements;
• Marketing communications: Sending you promotional offers and platform updates, subject to your communication preferences and applicable law. You may opt out of marketing communications at any time.

6. Legal Basis for Processing

6.1   35bmw processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfil our obligations under the Terms and Conditions you have accepted — including account management, payment processing, and service delivery;
• Legal obligation: Processing required to comply with applicable Philippine law, including anti-money laundering regulations and regulatory reporting requirements;
• Legitimate interests: Processing necessary for 35bmw's legitimate interests in fraud prevention, platform security, and responsible gaming — provided such interests do not override your fundamental rights;
• Consent: For processing not covered by the above bases — in particular, direct marketing communications — where your explicit, informed consent has been obtained.

7. Data Sharing & Disclosure

7.1   35bmw does not sell, rent, or trade your personal data. Personal data is shared only with the following categories of recipients, strictly for the purposes set out in Section 5:

• Payment processors: GCash, Maya, GrabPay, BPI, BDO, Metrobank, InstaPay, and other payment channel providers, to the extent necessary to process your transactions;
• Identity verification providers: Third-party KYC (Know Your Customer) service providers who assist in verifying identity documents and photographs;
• Game providers: Certified third-party game providers who supply the games accessible through the 35bmw platform, to the extent required for game operation and dispute resolution;
• Fraud detection & security providers: Technology providers assisting in detecting and preventing fraudulent activity and unauthorised access;
• Regulatory and law enforcement authorities: The National Privacy Commission, Anti-Money Laundering Council, and other Philippine government authorities where disclosure is required by law or court order;
• Professional advisers: Legal counsel, auditors, and consultants engaged by 35bmw under professional confidentiality obligations.

7.2   All third-party processors engaged by 35bmw are required to maintain appropriate technical and organisational security measures and to process personal data only in accordance with 35bmw's documented instructions and applicable law.

8. Data Retention

8.1   35bmw retains personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.

8.2   The following indicative retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping obligations;
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, consistent with the requirements of the Anti-Money Laundering Act;
• Identity verification documents: Retained for the duration of the account and for five (5) years after closure;
• Support communications: Retained for three (3) years from the date of the most recent interaction;
• Marketing preferences: Retained until you withdraw consent or request erasure, subject to any overriding legal retention requirement.

8.3   At the end of the applicable retention period, personal data is securely deleted or anonymised in accordance with 35bmw's data disposal procedures.

9. Data Security

9.1   35bmw implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Security measures employed by 35bmw include:

• 256-bit SSL/TLS encryption for all data in transit;
• Encryption of sensitive data fields at rest in our database infrastructure;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Two-factor authentication (OTP) for player login and critical account actions;
• Regular penetration testing and vulnerability assessments;
• Intrusion detection and 24/7 platform monitoring;
• Employee data privacy and security training.

9.2   Notwithstanding the foregoing, no data transmission over the internet or electronic storage system is entirely secure. While 35bmw takes all reasonable precautions, we cannot guarantee the absolute security of your data. You are encouraged to maintain the confidentiality of your login credentials and to notify 35bmw support immediately upon any suspected unauthorised account access.

9.3   In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 35bmw will notify the National Privacy Commission and, where required, notify affected individuals within the timeframes prescribed by the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

10. Cookies & Tracking Technologies

10.1   35bmw uses cookies and similar tracking technologies on the 35bmw.vip website to deliver and improve our services, maintain session security, and analyse platform usage.

10.2   The following categories of cookies are used:

• Strictly necessary cookies: Required for core platform functionality — including maintaining your login session, processing transactions, and preserving your security settings. These cookies cannot be disabled without significantly impairing platform functionality;
• Performance & analytics cookies: Collect aggregated, anonymised data about how visitors use the 35bmw website, enabling us to identify and resolve technical issues and improve user experience;
• Functional cookies: Remember your preferences (e.g., preferred game category, display language settings) to personalise your experience;
• Security cookies: Support fraud detection and prevention mechanisms, including identification of anomalous login patterns.

10.3   35bmw does not use third-party advertising cookies or behavioural tracking cookies for the purpose of serving targeted advertising to you on external websites.

10.4   You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the 35bmw platform.

11. Your Data Subject Rights

11.1   As a data subject under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 35bmw:

11.2   To exercise any of the above rights, contact the 35bmw Data Protection Officer as specified in Section 15. We will acknowledge your request within five (5) business days and endeavour to fulfil it within fifteen (15) business days, or such extended period as permitted by law with explanation.

11.3   If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

12. Minors

12.1   The 35bmw platform is strictly intended for individuals who are twenty-one (21) years of age or older. 35bmw does not knowingly collect personal data from individuals under the age of 21.

12.2   If 35bmw becomes aware that personal data has been collected from an individual under 21, we will promptly delete such data and close the associated account. If you have reason to believe that a minor has registered on the 35bmw platform, please contact us immediately at the details in Section 15.

13. International Data Transfers

13.1   Some personal data processed by 35bmw may be transferred to, stored in, or processed by third-party service providers located outside the Philippines — for example, internationally certified game providers or cloud infrastructure providers.

13.2   Where such transfers occur, 35bmw ensures that adequate safeguards are in place to protect your personal data, including contractual data protection clauses requiring overseas processors to maintain standards equivalent to those required under the Data Privacy Act of 2012.

13.3   35bmw does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining approval from the National Privacy Commission.

14. Policy Amendments

14.1   35bmw reserves the right to update or revise this Privacy Policy at any time. Material changes will be communicated to registered players via email or prominent on-platform notification at least seven (7) days before the revised Policy takes effect.

14.2   Continued use of the 35bmw platform following the effective date of any revised Privacy Policy constitutes your acknowledgment of and consent to the revised terms. If you do not agree to the revised Policy, you must cease using the platform and request account closure.

14.3   The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. We recommend reviewing this page periodically.

15. Contact & Data Protection Officer

15.1   For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the 35bmw Data Protection Officer:

15.2   You also have the right to escalate data privacy complaints to the National Privacy Commission of the Philippines. Information on how to file a complaint is available on the NPC website.